We do our best to make your journey as easy and pleasant as possible, but if something goes wrong, we would very much like you to contact us by using the form here.
If we are unable to find a solution, you can submit a complaint to the Competition and Consumer Authority's Complaint Resolution Center, Carl Jacobsens Vej 35, 2500 Valby, via www.forbrug.dk.
The right to complain expires after 2 months, as a number of the details that SAMSØLINJEN uses to process your complaint are deleted after this period.